Refund policy

Effective date: October 11, 2026

Refunds and order help

If your order arrives damaged, defective, incorrect or with an item missing, contact us with your order number and a description of the issue. We will help with a refund or replacement.

If we cannot ship within the promised time, we will contact you with information about the delay and the option to agree to a revised shipment date or cancel the unshipped order for a full refund.

For help, email backyardstandardfoods@gmail.com.